Just Because...: Magnavox=Phillips ... Who Knew??

Monday, June 11, 2007

Magnavox=Phillips ... Who Knew??

Obviously I did not get that memo. See, last night, I decided not to use my remote to turn off the TV and actually turned it off myself. Well, today I come home and my picture is all wonky - so wonky, in fact, that I can see the pores of the actress on Chiller's show, Good v. Evil. Not a pretty sight, my friends, not pretty at all. So, I grab the remote, play with the menu and the picture gets EVEN bigger (and now looks way funkier). I flip the tv around, nada. No magic button to turn it to normal from super-magnified. Well then, being the self sufficient intelligent blonde that I am, I go to the Magnavox website, download the instruction book and it comes from Phillips, NOT Magavox. OK.. umm.. well, it is the right model no., it's the right menu, everything and still NADA. It goes from 4:3 to Expanded 4:3, still massive pore alert. So, with a heavy sigh, I call Magnavox. And boy do I regret it....

See, I lost 20 minutes of my life to first their lovely automated receptionist and, after howling "Representative" multiple times I was finally to some girl named "Angela" who was constantly interrupting me, asking for my personal info (ummm.. no) and then just READ ME WHAT I SAW IN THE MANUAL. Did I ask for a script? Noooo. Did I ask for assistance - YES! Did I get assistance - from myself perhaps but not her. She then proceeded to tell me my problem was with DirecTV and not the TV Set. I asked for her supervisor because the minute I went to DirecTV they would tell me the problem is with Magnavox/Phillips. Her supervisor "Mike" couldn't speak a word of English, let alone tell me anything outside of the script. Oh. Brother. Turns out I spent 20 min. of my life talking to the Philippines. I got beyond frustrated and decided to deal with DirecTV.

Prior to calling DirecTV I decided to reset the tuner, just because... and guess what - no more super enlarged pore shots. Perhaps they did know something after all. I still want my 20 min. back though.

Labels: Random Mess

Posted by Lys :: 9:02 PM :: 2 comments

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Just Because...

Monday, June 11, 2007